PRODUCT WARRANTY

All products available in the store massdeco.gr are covered by the Manufacturer's official warranty, where it exists, in accordance with applicable consumer laws, thus making your online purchases as safe, secure and affordable as in any other physical store and Applies to Warranty 2 years.

In addition, the products undergo a technical check (where possible) for their correct operation.

The store does not offer any further guarantee (time or otherwise), except in cases where this is expressly provided for.

  1. The guarantee is valid from the date indicated on the legal proof of purchase or in the special place of the guarantee form.
  2. The warranty is only valid upon presentation of the warranty form and legal proof of purchase.
  3. During the warranty period, massdeco will repair the defective product, assuming the cost of any spare parts that may be required. The repair will be carried out in the technical facilities of the store, with the presentation of the device in the store during the working hours of the store and must restore it to its original condition.
  4. In the event that the defective product cannot be repaired, the Store will replace the defective product with another of the same or equivalent technical specifications.
  5. The method and costs of transporting the product to and from the store are the choice and responsibility of the Customer.
  6. The time to complete the repair of the products is decided exclusively by the Store.
  7. The repair or replacement of the product is at the absolute discretion of the Store.

The guarantee automatically ceases to be valid in the following cases:

  • When the product is tampered with by a person not authorized by the Store.
  • When the product is subjected to physical or electrical stress beyond the manufacturer's specifications.
  • When the product is used in an environment or for a use not intended by the manufacturer.
  • When the manufacturer's maintenance procedures are not followed.
  • All products are offered for private use and not for professional use. Any professional use of the products automatically voids your warranty.

Caution: in cases of product returns for inspection and repair, which ultimately they do not present any problem, the customer will is charged return and reshipment costs, as well as any inspection costs.