Returns Policy

Returns of products purchased through the e-shop are NOT accepted only in case of replacement of a defective product within fourteen (14) days as long as there is proof of purchase. The 14 days start from the date of receipt of the order.

You can:

a) return the product to the Warehouse. In this case, the shipping charge is the responsibility of the customer at Kypro 114 Peristeri street, you will need to have the proof of purchase. 

Charges:

In the event that an incorrect product has been shipped, the charge for return shipping is borne by the store. 

It is good to inform us before the Return is made so that we can give you the Code of the Courier we work with.

It will take 14 days for us to process your return request and for you to be reimbursed. This period starts from the moment all products to be returned are received at our Store.

we will contact you as soon as possible to confirm the reimbursement process.

For information you can contact the email: [email protected], or by phone at 2105749009.

Our Head Office address for returns: 

massdeco, based at Kypro 114 street, 12132, Peristeri